Privacy Policy

This Privacy Policy explains how Whiskers Wardrobe LLC (“we,” “us,” or “our”), operating the Dark Kinetics brand, collects, uses, shares, and safeguards your personal information when you visit our website, purchase our products, or use our Services. By using the Services, you agree to the practices described here and in our Terms of Service.

The data controller is Whiskers Wardrobe LLC, a Wyoming Limited Liability Company located at 30 N Gould Street, Sheridan, Wyoming 82801, United States. For any privacy question or request, contact us at [email protected].

We collect the following categories of information:

• Information you provide: name, email address, account credentials, coaching-application details (such as goals, training history, injuries, and body metrics you choose to share), messages, and content you submit (for example, form-check videos).
• Transaction information: products purchased, amounts, and billing details. Payment-card data is collected and processed directly by our payment processor (Stripe); we do not store full card numbers.
• Usage & device information: IP address, browser and device type, pages viewed, referring URLs, and interactions, collected automatically through cookies and similar technologies.
• Communications: records of your correspondence with us, including support and email engagement.

• provide, operate, and personalize the Services and your training;
• process payments, subscriptions, and fulfil your purchases;
• review coaching applications and deliver coaching and form review;
• send transactional messages, service updates, and — where permitted — marketing and educational emails;
• improve and secure the Services, analyze usage, and prevent fraud or abuse;
• comply with legal obligations and enforce our Terms.

Where applicable law (such as the GDPR) requires it, we process your information on the basis of: performance of a contract (to deliver the Services you purchase); your consent (for example, marketing emails, which you can withdraw at any time); our legitimate interests (to operate, secure, and improve the Services); and compliance with legal obligations.

We do not sell your personal information. We share it only:

• with service providers who process data on our behalf (see below);
• to comply with law, legal process, or lawful requests, or to protect our rights, safety, and property;
• in connection with a merger, acquisition, or sale of assets, in which case we will notify you of any change in control of your information.

We rely on trusted third parties to run the Services. Each processes only the data needed for its function and under its own privacy terms:

• Stripe — payment processing and subscription billing.
• Hosting & infrastructure — application hosting and databases.
• Mux — video hosting and streaming.
• Resend — transactional and marketing email delivery.
• Discord — optional community access for members.
• Analytics & AI providers — usage analytics and the AI assistant features on the site.

We use cookies and similar technologies to keep you signed in, remember preferences, measure performance, and (where applicable) support marketing. You can control cookies through your browser settings; disabling some cookies may affect how the Services function.

We retain personal information for as long as your account is active or as needed to provide the Services, and thereafter as required to comply with legal, tax, accounting, and dispute-resolution obligations. When no longer needed, we delete or anonymize it.

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, email [email protected]. We will respond within the time required by applicable law. You may also unsubscribe from marketing emails at any time using the link in each message.

The Services are intended for adults 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

We are based in the United States, and your information may be processed in the U.S. and other countries where we or our service providers operate. These jurisdictions may have data-protection laws different from those in your country. Where required, we put appropriate safeguards in place for such transfers.

We may update this Privacy Policy from time to time. The “Last updated” date shows the latest revision. Material changes take effect when posted; your continued use of the Services constitutes acceptance of the updated policy.

For privacy questions or requests, contact Whiskers Wardrobe LLC at [email protected] or by mail at 30 N Gould Street, Sheridan, Wyoming 82801, United States.